<div><br/></div><h1>Customer Success &amp; Support Manager</h1><div>
<strong>Sherpa&apos;s Mission </strong>is to empower real estate professionals to succeed by creating the most potent real estate-focused tech suite in the world. Sherpa makes prospect communications for real estate professionals easy and powerful. We are a small bootstrapped team experiencing exponential growth in demand for our services, and we need your help!&#xA0;</div><div>&#xA0;</div><div>
<strong>Core Values:</strong> Care360 (Family &amp; Self, Team, Customer) - Be Curious - Take Ownership - Independent Team Player - Focus On Results&#xA0;<br><br><br>
</br></br></br></div><div>
<br><strong>APPLY NOW! - </strong><a><strong>https://sherpa.fyi/0UzFBu</strong></a><br><br><br><br>
</br></br></br></br></br></div><div><strong>About this position:</strong></div><div><br/></div><div>Lead Sherpa, Inc. is hiring a Customer Support &amp; Success Manager to lead our Support &amp; Success team. This team leader will revamp our existing strategies and workflows to reduce churn, expand adoption, and help grow our business.</div><div><br/></div><div>This role is a balance of both individual and teamwork. You will be conducting team 1:1s and performance reviews with your direct reports, managing and improving processes, and working directly with our clients to maintain and grow existing relationships.</div><div><br/></div><div>The job environment is fast-paced and results-oriented. While there is an urgency to goal achievement, responsibility for achieving results needs to be shared and effectively delegated when necessary. The ability to understand, quickly react, and motivate others on your team to adapt to the changing environment is critical to success. A sincere appreciation for people and how they are each uniquely motivated is the foundation for designing and implementing interactive communication and decision-making processes for this role at Sherpa.</div><div><br/></div><div><strong>Who you are:</strong></div><ul>
<li>Outgoing</li>
<li>People-oriented</li>
<li>Goal oriented</li>
<li>Persuasive</li>
<li>A leader with a mentor mentality</li>
</ul><div><br/></div><div>
<strong>APPLY NOW! - </strong><a><strong>https://sherpa.fyi/0UzFBu</strong></a><br><br><br><br>
</br></br></br></br></div><div><strong>Responsibilities for Customer Success Manager:</strong></div><ul>
<li>Establish clear retention goals and process milestones for the client and employees to work toward</li>
<li>Assist customers as needed with setting up and navigating our software</li>
<li>Seek to promote the value of the product and upsell services and products with brand image and promoting value through customer experience</li>
<li>Assist in creating training courses and educational materials for other members of the department</li>
<li>Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company</li>
<li>Promote an energetic fan base for products and locate brand ambassadors to share the product&apos;s benefit and value</li>
<li>Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs</li>
<li>Optimize existing processes within the company and actively enhance all Customer Success initiatives</li>
</ul><div><br/></div><div><strong>Qualifications for Customer Success Manager:</strong></div><ul>
<li>4-5 years of experience in customer service or customer success position</li>
<li>Experience in managing a diverse team and training each member according to company standards</li>
<li>Ability to establish milestones and keep all team members on task</li>
<li>Experience analyzing and optimizing the existing processes in the Customer Success department</li>
<li>Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed</li>
<li>Experience working with brand image and promoting value through customer experience</li>
<li>Exceptional ability to communicate and foster positive business relationships</li>
<li>Technical skills required as they relate for the use of the product to service to be solid</li>
<li>Accountability and personal organization are essential</li>
</ul><div><br/></div><div><strong>Company Benefits:</strong></div><ul>
<li>Work in our Denver office or remotely from anywhere - we are a distributed team working primarily during mountain standard time.</li>
<li>Health insurance</li>
<li>401(k) with company match</li>
<li>$2,000 budget for work-related equipment that is yours to keep!</li>
<li>Awesome work culture and talented team!</li>
</ul><div><br/></div><div><strong>Application Process:</strong></div><div><br/></div><div>We use The Predictive Index&#xAE; Behavioral Assessment to allow us to better understand the motivations and drives of each candidate and employee. This enables us to identify, develop, and retain the best talent to grow our organization. This tool helps to bring insight into an applicant&apos;s communication, delegation, and decision-making style.<br><br><br>
</br></br></br></div><div><br/></div><div><strong>We have a quick and straightforward 3 step application process:</strong></div><ol>
<li>Complete Predictive Index evaluation</li>
<li>Complete application form</li>
<li>Complete cognitive evaluation</li>
</ol><div>After Step 1 is finished, you will be automatically redirected to the application form, and a link to the cognitive evaluation will be sent to your inbox. Once all three steps are finished, your application will be complete!<br><br><br><strong>APPLY NOW! - </strong><a><strong>https://sherpa.fyi/0UzFBu</strong></a>
</br></br></br></div>

Customer Support

Customer Success & Support Manager

<div>You&#x2019;re here to help customers understand the strategy behind OptinMonster, and find success using our product. You are motivated by helping small businesses win, and win more often. You believe in the value of supporting other people&#x2019;s success as a career and discipline.</div><div><br/></div><div><strong>To love this role, here&#x2019;s the type of person you are:</strong></div><ul>
<li>You find deep satisfaction in helping others to grow and succeed.</li>
<li>When unexpected things come up, or you&apos;re under time pressure, you&apos;re eager to rise to the occasion and help your team rise with you.</li>
<li>You&#x2019;re an excellent and consistent communicator who makes sure nothing slips through the cracks - even if that means having difficult conversations.</li>
<li>You&#x2019;re a self-starter who loves taking initiative and seeing things through to completion.</li>
<li>You&apos;re a committed life-long learner, and know that you have at least as much to learn from your team as they do from you.</li>
<li>You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.</li>
</ul><div><br/></div><div><strong>Responsibilities include (but are not limited to):</strong></div><ul>
<li>You will be a member of our Customer Success team. The Customer Success team is responsible for reducing churn and increasing customers&apos; use of OptinMonster.</li>
<li>During your first 3 months, you&#x2019;ll spend the majority of your time in HelpScout answering tickets, creating campaigns for our newest customers, reading documentation and watching videos/webinars to build up your understanding of how OptinMonster works.</li>
<li>After that, you&#x2019;ll spend 70-80% of your time creating campaigns for our newest customers. Another 20% will be spent answering questions for customers about how they can use OptinMonster in their business.</li>
<li>With the rest of your time, you&apos;ll work on at least one small &quot;rock&quot; each quarter. A rock is a project that helps move us move closer to accomplishing our annual goals. You&#x2019;ll have input into what rocks you&#x2019;re assigned.</li>
<li>You will help our customers understand how to do the things they&apos;re already trying to do. You&apos;ll also share the potential for how they could use OptinMonster beyond the ways they&apos;re currently using it. When appropriate, you&apos;ll recommend upgrades, or cross-sell other AwesomeMotive products.</li>
<li>You&#x2019;ll attend Customer Success meetings weekly. Your input during both will genuinely inform the OptinMonster roadmap, so it&apos;s important to come prepared to share your thoughts. You&#x2019;ll help us make sure we&apos;re working on the right things based on real customer feedback and data you collect.</li>
<li>You&#x2019;ll often collaborate directly with Product developers to solve a customer&apos;s problem, and you will document bugs thoroughly to be fixed, then follow up with the customer once it is.&#xA0;</li>
<li>When OptinMonster launches any new features or improvements, you&apos;ll help make sure our documentation is updated in a simple, easy-to-understand way.</li>
<li>You&#x2019;ll also help beta test features yourself and with customers.</li>
<li>You&#x2019;ll help identify and prioritize potential improvements to the product. It&#x2019;s up to you to collect and thoroughly document feature requests so that you can most effectively represent our customers&apos; goals when we review feature requests.</li>
<li>You&#x2019;ll help the Customer Success team identify positive and negative trends coming from customers so we can respond quickly and appropriately.</li>
<li>You&#x2019;ll use your natural curiosity to learn more about marketing, sales, and support, and to grow your technical skills. You&apos;ll freely share what you&apos;ve learned with the rest of the team.</li>
<li>The hardest thing about this role is having a deep sense of empathy for customers, but also balancing that with the big picture priorities for the business. This means sometimes being able to kindly, but firmly, tell a customer no.</li>
<li>You&#x2019;ll help our team craft better internal processes and systems, too.</li>
</ul><div><br/></div><div><strong>Skills you&apos;ll need to succeed in this role:</strong></div><ul>
<li>You have a healthy perspective on the tension between day-to-day support and long-term product vision.&#xA0;</li>
<li>You love helping people and are genuinely curious about how to help their businesses grow.&#xA0;</li>
<li>You understand that what seems easy to you might seem like a technical nightmare to a customer and you won&#x2019;t make them feel bad for feeling that way.</li>
<li>You will become an OptinMonster expert. In the end, OptinMonster is a technical product that solves a&#xA0; marketing need, so you&#x2019;ll have to know the product inside out technically AND and the business use cases for it.&#xA0;</li>
<li>You are more marketing minded than technically minded, but it would be helpful if you already know some CSS/HTML. If you don&#x2019;t, you&#x2019;ll be willing to learn. You aren&#x2019;t intimidated by learning new things.&#xA0;</li>
<li>You have used an email marketing platform like Constant Contact, MailChimp, Drip or ConvertKit in the past. That&#x2019;s important since one of the primary uses of OptinMonster is to grow a company&#x2019;s email list.</li>
<li>You can write conversational English very well and are excellent at thoroughly explaining complicated things in a simple way.&#xA0;</li>
<li>You take initiative and ownership to see things through to completion. If it needs doing, you do it without being asked.</li>
<li>You&apos;re not afraid to experiment. We&#x2019;re already very good at what we do, so getting from good to great requires creativity beyond the obvious. You embrace the chance to grow and get better. We work together as a team, and that means we encourage each other to improve as a team, too.</li>
<li>You are located in the Eastern US timezone and able to work between 9AM and 5PM EST. While our entire Customer Success team is distributed around the world, at this time we need further support in this time zone.</li>
</ul><div><br/></div><div><strong>Bonus points if you also have:</strong></div><ul>
<li>Proven track record working in a support team.</li>
<li>Experience working and communicating remotely.</li>
<li>Experience using OptinMonster or other similar tools.</li>
<li>Experience using or supporting content optimization software like Google Content Experiments or Google Tag Manager, Optimizely or VWO</li>
<li>Experience using any of the following remote collaboration software: HelpScout, Asana, Github, Zoom, GSuite</li>
</ul><div><br/></div><div><strong>What we offer</strong></div><div><br/></div><div>Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here&#x2019;s what we offer.</div><ul>
<li>Competitive Salary.</li>
<li>Health, Dental, and Vision Insurance benefits for full-time U.S. employees.</li>
<li>Work from your home. We&#x2019;re spread out all over the world &#x2013; United States, Canada, Ukraine, India, Pakistan, Singapore and more.</li>
<li>Unlimited PTO after 90 days of employment. We encourage employees to take the time they need for vacation, to stay healthy, and to spend time with friends and family.</li>
<li>Paid maternity and paternity leave.</li>
<li>We happily provide or reimburse software you&#x2019;ll need, as well as books or courses that promote continued learning.</li>
<li>We give you the opportunity to solve challenging and meaningful problems that make a difference.</li>
<li>Custom branded laptop at your five year anniversary.</li>
<li>We cover all costs of company travel (including our annual all-company retreat).</li>
<li>Ability to work with some of the best people in the business through frequent, if not daily, interactions.</li>
<li>And in case you were wondering: no politics, no b.s., and no jerks.</li>
</ul><div><br/></div><div><strong>Location and Hours</strong></div><div><br/></div><div>This is a remote position - our team is spread around the globe!</div><div><br/></div><div>Our home base is in Florida, USA, so company operating hours -- and work hours for this position -- are 9am - 5pm ET (UTC -5)</div><div>&#xA0;</div><div><strong>Requirements</strong></div><ul>
<li>Personal computer with internet access.</li>
<li>Work hours of 9am - 5pm ET.</li>
<li>Ability to participate in video meetings at any times needed during work hours.</li>
</ul><div><br/></div><div><strong>Inclusion Statement</strong></div><div><br/></div><div>At Awesome Motive, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. Awesome Motive is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law.</div><div><br/></div><div><strong>How to apply?</strong></div><div><br/></div><div>If you think you&apos;re a good fit for everything shared above, then please submit your application!</div><div><br/></div><div><strong>Please clearly include the following in your cover letter:</strong></div><ul>
<li>Your previous management experience, including your approach to working with team members.</li>
<li>Your experience with WordPress, and particularly professional WordPress support.</li>
<li>A bit about yourself and why you should be considered. Team culture is very important to us, so in addition to your experience and qualifications, please help us to see your personality/get to know who you are.</li>
<li>Profile links if available (Your website, WordPress.org, GitHub, Twitter, LinkedIn, etc).</li>
<li>In three sentences or less, in your own words, tell us how you think OptinMonster helps small businesses.</li>
</ul><div><br/></div><div>Also note, don&apos;t forget to proofread before submitting. Check spelling, capitalization, etc. This is your chance to make your application stand out :)<br><br>We won&#x2019;t be able to individually respond to all applications, but if we feel you&#x2019;re a strong match, someone will be in touch shortly.<br><br>Thanks, and we look forward to hearing from you!</br></br></br></br></div>

Customer Success Specialist

<div>That&#x2019;s what we call our Technical Support team members because you&#x2019;re not just here to answer technical questions&#x2026; you&#x2019;re here to help customers achieve their goals and find success using our product. You are motivated by helping small businesses win, and win more often. You believe in the value of quality technical support as a career and discipline.</div><div><br/></div><div><strong>To love this role, here&#x2019;s the type of person you are:</strong></div><ul>
<li>You find deep satisfaction in helping others to grow and succeed.</li>
<li>When unexpected things come up, or you&apos;re under time pressure, you&apos;re eager to rise to the occasion and help your team rise with you.</li>
<li>You&#x2019;re an excellent and consistent communicator who makes sure nothing slips through the cracks - even if that means having difficult conversations.</li>
<li>You&#x2019;re a self-starter who loves taking initiative and seeing things through to completion.</li>
<li>You&apos;re a committed life-long learner, and know that you have at least as much to learn from your team as they do from you.</li>
<li>You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.</li>
</ul><div><br/></div><div><strong>Responsibilities include (but are not limited to):</strong></div><ul>
<li>You will be a member of our Customer Success team. The Customer Success team is responsible for reducing churn and increasing customers&apos; use of OptinMonster.</li>
<li>During your first 3 months, you&#x2019;ll spend the majority of your time training in HelpScout by answering support questions, reading documentation and watching videos/webinars to build up your understanding of how OptinMonster works.</li>
<li>After that, you&#x2019;ll spend 70-80% of your time in HelpScout and/or live chat software directly helping customers resolve technical challenges they&apos;re having using OptinMonster.&#xA0;</li>
<li>You will help our customers understand how to do the things they&apos;re already trying to do. You&#x2019;ll help them figure out why things aren&#x2019;t working as expected, whether it&#x2019;s because of a mistake they made, or a bug on our end.</li>
<li>You&apos;ll also share the potential for how they could use OptinMonster beyond the ways they&apos;re currently using it.</li>
<li>You&#x2019;ll often collaborate directly with Product developers to solve a customer&apos;s problem, or you&#x2019;ll document it thoroughly to be worked on later and follow up with the customer once it is fixed.&#xA0;</li>
<li>You&#x2019;ll help the Customer Success team identify positive and negative trends coming from customers so we can respond quickly and appropriately.</li>
<li>When appropriate, you&apos;ll recommend upgrades, or cross-sell other AwesomeMotive products.</li>
<li>When OptinMonster launches any new features or improvements, you&apos;ll help make sure our documentation is updated in a simple, easy-to-understand way.</li>
<li>You&#x2019;ll also help beta test features yourself and with customers.</li>
<li>With the rest of your time, you&apos;ll work on at least one &quot;rock&quot; each quarter. A rock is a project that helps move us move closer to accomplishing our annual goals. You&#x2019;ll have input into what rocks you&#x2019;re assigned.</li>
<li>You&#x2019;ll attend Customer Success meetings weekly. Your input during both will genuinely inform the OptinMonster roadmap, so it&apos;s important to come prepared to share your thoughts. You&#x2019;ll help us make sure we&apos;re working on the right things based on real customer feedback and data you collect.</li>
<li>Once a month, the Customer Success team will take time to work on identifying and prioritizing potential improvements to the product. It&#x2019;s up to you to collect and thoroughly document feature requests throughout the month so that you can most effectively represent our customers&apos; goals during that process.</li>
<li>You&#x2019;ll use your natural curiosity to learn more about marketing, sales, and support, and to grow your technical skills. You&apos;ll freely share what you&apos;ve learned with the rest of the team.</li>
<li>You&#x2019;ll help our team craft better internal processes and systems, too.</li>
<li>The hardest thing about this role is having a deep sense of empathy for solving customer problems, but also balancing that with the big picture priorities for the business. This means sometimes being able to kindly, but firmly, tell a customer no.</li>
</ul><div><br/></div><div><strong>Skills you&apos;ll need to succeed in this role:</strong></div><ul>
<li>You are already a technical support professional. <strong>You DEFINITELY already know CSS/HTML,</strong> but you bring more to the table than that. Maybe you also are fluent in JS, Vue or React. You might understand how to use webhooks and APIs. Maybe you are excellent at testing, QA, debugging or documentation, or maybe you have in-depth knowledge of Google Analytics.&#xA0;</li>
<li>You have experience using or supporting email marketing platforms like Constant Contact, MailChimp, Drip, etc&#x2026;</li>
<li>You have experience using or supporting Content Management Systems or eCommerce platforms like WordPress, SquareSpace, Shopify, and WooCommerce.</li>
<li>You understand that what seems easy to you might seem like a technical nightmare to a customer and you won&#x2019;t make them feel bad for feeling that way.</li>
<li>You love helping people and are genuinely curious about solving challenging issues for them.&#xA0;</li>
<li>You will become an OptinMonster expert. You&#x2019;ll provide technical support for a marketing product, so you&#x2019;ll have to know the product inside out technically AND and the business use cases for it.&#xA0;</li>
<li>You have a healthy perspective on the tension between day-to-day support and long-term product vision.&#xA0;</li>
<li>You can write conversational English very well and are excellent at thoroughly explaining complicated things in a simple way.&#xA0;</li>
<li>You take initiative and ownership to see things through to completion. If it needs doing, you do it without being asked.</li>
<li>You&apos;re not afraid to experiment. We&#x2019;re already very good at what we do, so getting from good to great requires creativity beyond the obvious. You embrace the chance to grow and get better. We work together as a team, and that means we encourage each other to improve as a team, too.</li>
<li>You are located in the Eastern US time zone and are able to work between 9AM and 5PM EST. While our Product Success team is distributed around the world, at this time we need further support in this time zone.</li>
</ul><div><br/></div><div><strong>Bonus points if you also have:</strong></div><ul>
<li>Proven track record working in a support team.</li>
<li>Experience working and communicating remotely.</li>
<li>Experience using OptinMonster or other similar tools.</li>
<li>Experience using or supporting content optimization software like Google Content Experiments or Google Tag Manager, Optimizely or VWO</li>
</ul><div><br/></div><div><strong>What we offer</strong></div><div><br/></div><div>Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here&#x2019;s what we offer.</div><ul>
<li>Competitive Salary.</li>
<li>Health, Dental, and Vision Insurance benefits for full-time U.S. employees.</li>
<li>Work from your home. We&#x2019;re spread out all over the world &#x2013; United States, Canada, Ukraine, India, Pakistan, Singapore and more.</li>
<li>Unlimited PTO after 90 days of employment. We encourage employees to take the time they need for vacation, to stay healthy, and to spend time with friends and family.</li>
<li>Paid maternity and paternity leave.</li>
<li>We happily provide or reimburse software you&#x2019;ll need, as well as books or courses that promote continued learning.</li>
<li>We give you the opportunity to solve challenging and meaningful problems that make a difference.</li>
<li>Custom branded laptop at your five year anniversary.</li>
<li>We cover all costs of company travel (including our annual all-company retreat).</li>
<li>Ability to work with some of the best people in the business through frequent, if not daily, interactions.</li>
<li>And in case you were wondering: no politics, no b.s., and no jerks.</li>
</ul><div><br/></div><div><strong>Location and Hours</strong></div><div><br/></div><div>This is a remote position - our team is spread around the globe!</div><div><br/></div><div>Our home base is in Florida, USA, so company operating hours -- and work hours for this position -- are 9am - 5pm ET (UTC -5)</div><div>&#xA0;</div><div><strong>Requirements</strong></div><ul>
<li>Personal computer with internet access.</li>
<li>Work hours of 9am - 5pm ET.</li>
<li>Ability to participate in video meetings at any times needed during work hours.</li>
</ul><div><br/></div><div><strong>Inclusion Statement</strong></div><div><br/></div><div>At Awesome Motive, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. Awesome Motive is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law.</div><div><br/></div><div><strong>How to apply?</strong></div><div><br/></div><div>If you think you&apos;re a good fit for everything shared above, then please submit your application!</div><div><br/></div><div><strong>Please clearly include the following in your cover letter:</strong></div><ul>
<li>Your previous management experience, including your approach to working with team members.</li>
<li>Your experience with WordPress, and particularly professional WordPress support.</li>
<li>A bit about yourself and why you should be considered. Team culture is very important to us, so in addition to your experience and qualifications, please help us to see your personality/get to know who you are.</li>
<li>Profile links if available (Your website, WordPress.org, GitHub, Twitter, LinkedIn, etc).</li>
<li>In three sentences or less, in your own words, tell us how you think OptinMonster helps small businesses.</li>
</ul><div><br/></div><div>Also note, don&apos;t forget to proofread before submitting. Check spelling, capitalization, etc. This is your chance to make your application stand out :)<br><br>We won&#x2019;t be able to individually respond to all applications, but if we feel you&#x2019;re a strong match, someone will be in touch shortly.<br><br>Thanks, and we look forward to hearing from you!</br></br></br></br></div>

Technical Product Success Specialist

<h1>$30 per hour, 30 hours per week.</h1><div>Our team is 100% remote and distributed across the world. We have team members in Australia, the US, Canada, Thailand, Germany, Argentina, South Africa, the UK, and Romania. It doesn&apos;t matter where you live or what time zone you&apos;re in.<br><br>Your main responsibility will be to reply to customers asking for help with WP All Export and WP All Import. You need to love to help others and be able to keep it friendly even when dealing with difficult customers. You need to enjoy the whole process of turning anxious, confused, or angry customers into happy ones. You must be an excellent writer. We want our support replies to be friendly, easy to understand, and concise.<br><br><br><br>
</br></br></br></br></br></br></div><h1>Flexibility</h1><div>We are a small team but we try to give everyone as much flexibility as possible. Flexibility means that you can work in the mornings, or the evenings, or both, or in the middle of the night, or whatever. It means you can take two weeks off to go on a trip. It means you can wake up and decide you don&apos;t feel like working and take the day off without telling anyone.<br><br>It doesn&apos;t mean you can work 50hrs one week and then 20hrs the next. It doesn&apos;t mean that you can work two 15hr days and then take the rest of the week off.<br><br><br><br>
</br></br></br></br></br></br></div><h1>Responsibilities</h1><ul>
<li>Responding to customer support inquiries</li>
<li>Adding to and improving our documentation</li>
<li>Aggregating customer feedback and assisting us with development/product roadmap decisions</li>
<li>Writing concise bug reports based on support tickets that are a result of bugs in WP All Export or WP All Import</li>
<li>Testing development versions of WP All Import and WP All Export</li>
<li>Developing add-ons for WP All Import</li>
</ul><div><br/></div><div><br/></div><h1>Requirements</h1><div>The only thing we care about is the ability to provide high-quality customer support to our clients. The more of these boxes you can tick the better, in descending order of importance:</div><ul>
<li>Minimum availability of 30 hours per week.</li>
<li>Flawless written English.</li>
<li>Expert-level WordPress knowledge. Extensive experience with WordPress including troubleshooting, debugging, plugin development, and WordPress database structure.</li>
<li>At least intermediate-level PHP knowledge. Ability to write PHP functions, work with arrays, and make use of our API: http://www.wpallimport.com/documentation/developers/execute-php/, http://www.wpallimport.com/documentation/developers/action-reference/, and http://www.wpallimport.com/documentation/addon-dev/overview/</li>
<li>Fast and hands-on learner. Able to quickly become familiar with our software and learn new things about WordPress, PHP, and related technologies.</li>
<li>Experience with WooCommerce.</li>
<li>Familiarity with XML and CSV file formats, phpMyAdmin, XPath, debugging and troubleshooting WordPress themes and plugins via FTP, and cPanel and other web hosting control panels.</li>
</ul><div><br/></div><div><br/></div><h1>To Apply:</h1><div>Visit https://www.wpallimport.com/hiring/#apply.</div>

WP All Import Support: $30 per hour, 30hrs per week

<div>
<strong>Role:</strong><br>We&#x2019;re looking for a highly personable, driven and resourceful<strong> Customer Support Advocate</strong> to join our fast-growing 100% remote team!&#xA0;<br><br>
</br></br></br></div><div>Note: This is a fully remote role covering the Pacific (PST) time zone.<br><br><br>
</br></br></br></div><div><strong>Job Brief:</strong></div><div>This is what you will be doing:</div><ul>
<li>Providing first-tier support with the outlined standards for the users of Stamped.io</li>
<li>Ensure proper and clear communication via email</li>
<li>Assist users with customization requests involving HTML/CSS</li>
<li>Ensure the proper management of the support workload using the ticketing system,</li>
<li>Escalate any tickets that cannot be resolved to the tier 2 team</li>
<li>Assignment of newly received tickets based on the nature to their respective team folders</li>
<li>Report gaps in the knowledge base and saved replies, assist with ongoing</li>
<li>improvements and building the public knowledge base</li>
<li>Listening to customers to understand their needs and work out how you can best help them.</li>
<li>Professionally and personably answer questions and queries whilst adhering to company policies and processes.</li>
<li>Guiding and educating the customer through various self-help options and articles.</li>
<li>Performing logical troubleshooting.</li>
<li>Accurately documenting troubleshooting steps and confirming resolution of reported issues.</li>
<li>Providing consistently awesome service to customers by utilizing all available tools and resources.</li>
<li>Constantly learning new technical information as the product evolves.</li>
<li>Always striving to make our customers happier!</li>
</ul><div>
<br><strong><br>Requirements:</br></strong>
</br></div><div>What are we looking for:</div><ul>
<li>Outstanding command of the English Language - written and spoken.</li>
<li>Bachelor&#x2019;s degree or equivalent work experience.</li>
<li>Min. 1- 2 years experience in a customer support role.</li>
<li>Tech savvy (technical support experience is a huge plus).</li>
<li>Experience supporting SaaS Enterprise Applications (HelpScout, Asana, Slack etc.).</li>
<li>Experienced in working within SLAs (Service Level Agreements) and achieving tight KPIs (Key Performance Indicators).</li>
<li>Highest degree of initiative, courtesy and professionalism to resolve most customer issues on first contact.</li>
<li>Comfortable with Google Apps (Gmail, docs, calendars).</li>
<li>Writing/web content creating experience is a plus.</li>
<li>Confident and proactive team player.</li>
<li>Resourceful, friendly, quick-thinking and empathetic should be some of the adjectives used to describe you.</li>
<li>You are passionate about software and online apps.</li>
<li>You want to make a difference in the team and you are an amazing team player.</li>
</ul><div><br/></div><div><strong><br>Benefits:&#xA0;</br></strong></div><div>What&apos;s in it for you?</div><ul>
<li>Work with a multinational, multi-talented group of tech enthusiasts.</li>
<li>You will be a part of a globally competitive Customer Support Team that uses the most modern tools and best practices.</li>
<li>Competitive salary.</li>
<li>Be in constant contact with smart and driven people who will take you to that next level.</li>
<li>Opportunity to shine - we make decisions together and we grow together.</li>
<li>Be part of a fast growing company that nurtures the entrepreneurial nature and startup culture and always encourages everyone to be themselves and be creative.</li>
</ul><div>&#xA0;</div><div>
<br>If you think you have what it takes to be the next Stamper, apply now!</br></div><div>&#xA0;</div>

Customer Support Advocate

<div>We are staffing several roles as&#xA0;<br><br>- Senior Product Designer Data Analytics<br>- Senior Technical Product Designer Monitoring&#xA0;<br>- Senior UX Design Engineer&#xA0;<br><br>for a fast-growing (+180y/y) and top-funded enterprise software startup with more than 200 employees. The company is a leading provider of Application Performance Management (APM) solutions.<br><br>All roles are 95% remote roles with occasional meetings. If you prefer to work out of an office, you&apos;re welcome to work in one of their product hubs in Berlin, D&#xFC;sseldorf, Munich or Novi Sad.<br><br>Please find out more about the roles, company and skill requirements via the application link.</br></br></br></br></br></br></br></br></br></br></div>

Design

Senior Product Designer and UX Design Engineer Roles @ APM Leader (Remote)

<div>Tutuka an award-winning global Fintech with an enterprise-level, highly scalable, highly secure financial processing system that powers tens of millions of transactions and makes it easy for people to issue, redeem and reconcile prepaid cards all over the world.<br><br>
</br></br></div><div>
<br>Our Product team is experienced and diverse with members spread across two different continents. Tutuka is growing, and thus our team is growing and now we need you!<br><br>
</br></br></br></div><div>
<strong><br>But first....what&apos;s in it for you? Just to give you an idea:&#xA0;<br/></br></strong><br>
</br></div><ul>
<li>The chance to have a direct impact on our image as an emerging global presence</li>
<li>The flexibility of a 100% remote role <strong>(we&#x2019;re looking for candidates located between GMT-5 and GMT+8)</strong>
</li>
<li>You&apos;ll be part of a company that is passionate about social responsibility and changing lives for the better</li>
<li>Working with a diverse, international team&#xA0;</li>
<li>Generous paid annual leave plan: Tutuka believes in taking time off to take care of YOU</li>
<li>The opportunity to grow your career as part of a fast-growing global FinTech&#xA0;</li>
<li>Competitive salary plus participation in Tutuka&#x2019;s employee share program</li>
</ul><div>
<strong><br><br/></br></strong><br>
</br></div><div>As Tutuka&#x2019;s Senior UI/UX Designer you&#x2019;ll take the lead on delivering the best online user experience for our clients and customers around the globe, which means that you&#x2019;ll play an integral role in our success and in ensuring customer satisfaction and loyalty. We&#x2019;ve recently relaunched our global brand and we&#x2019;ll look to you to continue building upon our momentum through your own ideas and creativity. You&#x2019;ll have a hand in influencing everything that our clients and partners will see &#x2013; our brand, our company website, and our digital products. Above all, you should share our passion for providing products that change lives and convey this through all your ideas and actions.&#xA0;<br><br>
</br></br></div><div>
<strong><br>What you&#x2019;ll be doing:&#xA0;<br/></br></strong><br>
</br></div><ul>
<li>Develop and conceptualize a comprehensive UI/UX design strategy for Tutuka&#x2019;s brand, our website and client portal</li>
<li>Maintain our existing brand and continue to enhance it through your own ideas and creativity</li>
<li>Manage collateral in Tutuka&#x2019;s digital asset management system</li>
<li>Investigate UX design requirements for our suite of digital assets</li>
<li>Produce high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes</li>
<li>Create original graphic designs (e.g. images, sketches and tables)</li>
<li>Collaborate with the Marketing, Product, New Business and Development teams to ensure the creation and delivery of tailored experiences for the user as well as produce team-specific assets</li>
<li>Test UI elements such as CTAs, page layouts, page designs, page flows, and target links for landing pages</li>
<li>Identify and troubleshoot UX problems (e.g. responsiveness)</li>
<li>&#xA0;Provide advice and guidance on the implementation of UX research methodologies and testing activities in order to analyse and predict user behaviour</li>
</ul><div>
<strong><br><br/></br></strong><br>
</br></div><div>
<strong>We&apos;re looking for people that make stuff work. Our core values are&#x2026;<br/></strong><br>
</br></div><ul>
<li>Make it happen</li>
<li>Make it easy</li>
<li>Make it right</li>
</ul><div>
<strong><br>And for this role you&#x2019;ll need:&#xA0;<br/></br></strong><br>
</br></div><ul>
<li>3+ years UI/UX experience with a successful track record of brand work and functional digital products (impress us with your portfolio!)</li>
<li>&#xA0;Knowledge of prototyping tools (e.g. Wireframe.cc, Sketch and InVision)</li>
<li>Deep passion for typography and iconography (no need to be an illustrator)</li>
<li>Strong attention for detail: pixel perfect means pixel perfect</li>
<li>Ability to understand complex concepts and translate them into simple, intuitive, and visually attractive communications</li>
<li>Flexibility to collaborate across many teams, iterate and deliver in a fast-moving, global environment</li>
<li>High level of self-motivation and you know how to get things done with minimal supervision</li>
<li>Fluent in English, both written and verbally</li>
</ul><div>
<strong><br>Bonus points:<br/></br></strong><br>
</br></div><ul>
<li>BSc or MSc in Design or Visual Arts</li>
<li>Experience in FinTech, traditional financial services or cryptocurrencies</li>
<li>You&#x2019;ve worked in a start-up or quickly-scaling organization</li>
<li>Experience in a remote organisation</li>
</ul><div><br/></div><div>
<strong><br>Additional Information<br/></br></strong><br>
</br></div><div>This is a full-time, remote contractor role open to candidates located between GMT-5 and GMT+8.<br><br>
</br></br></div>

Sr. UX/UI Developer

<div><strong>Reaktiv is actively searching for a Senior Web Designer to join our remote team.&#xA0; Does this sound like you?</strong></div><ul>
<li>You have experience in creating digital and responsive designs for web and mobile.</li>
<li>You&apos;re able to create designs both from scratch and within the context of existing work, keeping the best interests of the users and client in mind.</li>
<li>You are able to identify and implement the most appropriate designs for the project&apos;s established scope and resources.</li>
<li>You are able to collaborate with other designers and work within design systems established either internally or by our clients.</li>
<li>You are willing to give and accept constructive critcism and adapt to feedback.</li>
<li>You possess expertise with Sketch, Figma or Adobe Creative Cloud and experience documenting your designs</li>
<li>You are comfortable with the communication tools and skills required to work effectively with a distributed team (like Slack, Asana, and Zoom. Patience and understanding go a long way too)</li>
<li>You have a strong understanding of web standards, browser and mobile capabilities, and UX best practices</li>
<li>You are comfortable working in a fast-moving environment with shifting priorities where there may be ambiguity requiring you to use judgment to solve problems.</li>
<li>You have a positive attitude and are constantly working to learn and improve your skills.</li>
<li>You embrace your curious nature by approaching new and complex problems with gusto, and continuously seek out opportunities to grow</li>
<li>You are kind, patient and respectful in your communication with clients and comfortable guiding them to their desired result</li>
<li>You are able to work collaboratively with our developers and project managers to plan beautiful interfaces, prepare wireframes, and present your work to our clients</li>
</ul><div><br/></div><div>
<strong>What will you be doing?</strong>&#xA0;</div><ul>
<li>Presenting solutions and experienced guidance on design and UX to the client and team</li>
<li>Partnering with clients to understand the design vision and strategy</li>
<li>Communicating your design requirements effectively to the client and our development team.</li>
<li>Ensuring that design work aligns with product and client goals</li>
<li>Establishing best practices for design and strategy workflow and processes</li>
</ul><div><br/></div><div>
<strong>Benefits<br/></strong><br><br><br>
</br></br></br></div><div><strong>What is it like to work at Reaktiv?</strong></div><div>
<br>We&#x2019;re a close-knit, fully distributed team who enjoy the challenge of solving hard problems together with clients like Atlassian, Cornell University, Harvard Business School, The New York Times Company, Microsoft, and Wirecutter. We&#x2019;re also one of the few WordPress VIP agency partners in the world.<br><br><br><br><br>
</br></br></br></br></br></br></div><div>We are a 100% remote company, with no set hours, where each employee works from home or a co-working space. Even though we&#x2019;re far away, we&#x2019;re in contact throughout the day in Slack, Asana and Zoom.<br><br><br><br><br>
</br></br></br></br></br></div><div>
<br>We encourage continual education through weekly lunch and learns and taking courses to keep us ahead of the latest advancements. Our team also enjoys getting out from behind their desks and attending WordCamps and conferences across the country. We&#x2019;re frequent WordCamp speakers and core contributors.</br></div><div>
<br>While we may work hard during the week we prioritize a healthy work-life balance. Our off hours are reserved for practicing trapeze, playing guitar, and spending time with our families.<br><br><br><br><br>
</br></br></br></br></br></br></div><div>
<strong><em>We&#x2019;re proud to offer a competitive compensation package that includes:</em></strong>&#xA0;</div><ul>
<li>Competitive salary</li>
<li>Medical/Dental/Vision</li>
<li>401k with employer match</li>
<li>Flexible PTO</li>
<li>Paid parental leave</li>
<li>Flexible schedule</li>
<li>Equipment budget</li>
<li>Conference and continued education budget</li>
<li>Annual team retreats</li>
</ul><div><br/></div><div>
<strong>Ready to apply?</strong>&#xA0;<br><br><br><br><br>
</br></br></br></br></br></div><div>U.S. citizenship required, and please, no recruiters.</div><div>
<strong><em><br>Reaktiv is committed to equal opportunities, diversity, and inclusion<br/></br></em></strong><br><br><br><br>
</br></br></br></br></div><div>Reaktiv Studios, Inc. is an equal opportunity employer. We don&#x2019;t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, pregnancy status, veteran status, or any other differences that people imagine to discriminate against one another.<br><br><br><br><br>
</br></br></br></br></br></div><div>If you have a disability, please let us know if there&#x2019;s anything we can do to make the application and interview process more comfortable and accessible for you.</div>

Senior Web Designer

<div>This role is not a traditional SEO gig in that we don&apos;t need assistance with on-page optimization. We are specifically looking for someone who can outline a strategy for building domain authority for our new job board site. The perfect candidate for this role would also have experience working with enterprise level websites that have tens of thousands (up to millions) of pages. We see a correlation between DA and the fact Google doesn&#x2019;t want to cooperate with crawling the many pages we have.</div><div><br/></div><div>There are two comparative sites that you should review</div><div>https://jobtoday.com/</div><div>https://jooble.org/</div><div><br/></div><div>Both of these sites are about 2 years old and receive the type of traffic we need to reach. This position is all about determining what they did in their early days to produce the rankings they have now, and applying that to our site.</div><div>&#x2028;</div><div>&#x2028;Serious candidates will meet the following criteria to be considered for this role:</div><div><br/></div><ul>
<li>Has 5+ years working in the technical SEO space</li>
<li>Will have preference experience with creating domain authority strategies</li>
<li>Can show examples of successfully indexing large quantities of pages in Google</li>
<li>Understands the inner nuance of Google page submissions</li>
<li>A thorough understanding of the relationship between Google Bots and on-page optimization and how this affects page submissions to Google</li>
</ul><div><br/></div><div>The site is a job board and experience with jobs is a plus</div><div><br/></div><div>This position will work directly with our leadership, marketing and development teams.</div><div><br/></div>

Technical SEO Consultant

<div>Moment is the fastest growing marketplace for creatives. We carry the gear creatives recommend, sell video lessons from the pros, and run photo trips around the world. More than just an online store, we also make our own photo and video apps for creatives. Downloaded by millions of creatives our apps range from pro tools to vintage film cameras. <br><br>We&#x2019;re looking for another designer to join the team so we can introduce more features and new apps. We are looking for a lead designer who is passionate about shooting photos / videos, building tools for creatives, and being part of an experienced team. <br><br><strong>The Role</strong><br>On one side you&#x2019;ll work closely with software engineers to ship new features for Pro Camera and RTRO. Plus you&#x2019;ll be creating whole new apps for creatives across iPhones, iPads, and Macs. On the other side you&#x2019;ll work with our content team to market the apps you design.<br><br>Like all of our designers at Moment you&#x2019;ll be ranging from a blank piece of paper to concept refinement, to final visual details.<br><br><strong>What you will be doing</strong><br>+ Designing and shooting (A passion for photography and/or filmmaking is required).<br>+ Concepting and exploring new features with engineers.<br>+ Prototyping and testing with the internal team and external beta teams.<br>+ Receiving feedback from our beta teams and refining the product experience.<br>+ Working with the content team to create launch assets.<br>+ Owning the app marketing pages and refining them to improve conversion rates.<br>+ Helping to create detailed learning content for app users to get more out of the product.<br>+ Reading data and coming up with ways to improve conversion and retention.<br>+ Customer service, because everyone on the team does a few days per month.<br><br><strong>You need these qualifications:</strong><br>+ A love for photography or filmmaking. Our apps are solving photo / video problems.<br>+ Strong visual design skills focusing on aesthetic detail.<br>+ UX experience with consumer software products.<br>+ Experience with either Apple&apos;s Human Interface Guidelines.<br>+ Experience working with engineers to ship features.<br>+ Ability to create a design system and brand guidelines from scratch or adhere to an existing system.<br>+ Motion graphics skills to bring an app to life is a big plus.<br>+ Direct experience working with content creatives is a plus.<br>+ Experience shipping visual assets for a campaign are nice to have.<br>+ Experience using Figma is a plus<br><br><strong>Why Design At Moment</strong><br>We believe design wins. Co-founded by a designer, we&#x2019;re building a talented team of designers who help one another get better. You can see some of our product work here on Behance, our constantly evolving e-commerce UX work here on our site, and some amazing things people are capturing with our products here.<br><br>Most importantly we teach you how to independently ship, measure, and iterate. We believe that design wins and therefore expect designers to go beyond solving the problem to making fast, iterative decisions on the products.<br><br><strong>Compensation And Benefits</strong><br>The Moment culture is about ownership so the more you take on the more you make. Otherwise, we keep compensation simple&#x2026;<br><br>* A competitive salary.&#xA0;<br>* Equity in the company.&#xA0;<br>* Medical insurance or $600 per month to do what you want.<br>* Flexible Schedule: Work when you want, as long you finish work on time and set teammates up for success.&#xA0;<br>* Free Moment gear &amp;amp; discounts on our whole store.<br>* A $500 stipend per year to spend on your own equipment.&#xA0;<br>* Three company offsites per year.<br>* Unlimited vacation.</br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></div>

Product Designer

<p>The Remotebond Forum is a how-to content hub for all things remote work. From best practices for job seekers, tools, resources and news to hiring tips and processes, the Remotebond forum is meant to be community-driven documentation on how to get remote work right.</p><p>We’re here to facilitate the learning. Remote work is here now, and will continue to grow. Let’s learn from our peers and make the best of our experience as remote workers and remote companies!</p>

Welcome to the Remotebond Remote Work Community Forum!

<p>Why have you decided to work remote? Was it because of the COVID-19 pandemic or do you have other reasons for working remote?</p>

What is the biggest reason you are looking for a remote job

<div>PRI is a close-knit team of smart, creative professionals. We are a well-respected interactive agency based out of New Jersey known for our deep strategic thinking. We create comprehensive web experiences that span across channels (web, mobile, and social). Innovation is at the core of our colleague relationships and client work &#x2013; not just for the sake of innovation, but to elevate the end users&#x2019; experiences and exceed our clients&#x2019; unique goals.<br><br>
</br></br></div><div>We are looking for a Technical Project Manager to serve as a bridge between our clients and development teams. You will be responsible for gathering requirements, managing and prioritizing project tasks, leading client meetings, and ensuring project goals are achieved. This role is completely remote and operates within Eastern Time Zone business hours.<br><br>
</br></br></div><div>Role and Responsibilities:<br><br>
</br></br></div><ul>
<li>Gathering requirements, including stakeholder or user interviews.</li>
<li>Thinking critically to analyze business problems and develop an approach that best suits our clients&#x2019; needs.</li>
<li>Creating and executing project plans, utilizing Agile methodologies to meet changing needs and requirements.</li>
<li>Identifying risks and resolving them proactively with consideration for short- and long-term project impact.</li>
<li>Managing day-to-day operational aspects of assigned projects and meeting client deadlines.</li>
<li>Carefully reviewing and contributing to team deliverables before sharing with the client.</li>
</ul><div>Knowledge, Skills and Abilities:<br><br>
</br></br></div><ul>
<li>You are hyper-organized, detail-oriented, and able to take ownership of projects to ensure quality and client satisfaction.</li>
<li>You appreciate data-driven decision making and a well thought out plan.</li>
<li>You have worked on technical projects before and understand the Agile software development lifecycle.</li>
<li>You understand business processes/requirements and how they translate into technical requirements.</li>
<li>You are professional and comfortable working with senior executives.</li>
<li>You have strong communication skills.</li>
<li>You have experience working remotely with distributed teams.</li>
<li>Bachelor&#x2019;s degree in engineering, computer science or related field.</li>
<li>3+ years at a top consulting firm, agency, or other relevant experience.</li>
</ul>

Product

Associate Technical Project Manager

<div>Whitespectre is seeking a&#xA0;<strong>Senior Product Manager</strong> to lead platform and native mobile initiatives for its client partners, plus take a lead role in Whitespectre&#x2019;s SaaS product, <a>Paragon Commerce</a>.&#xA0;<br><br><br>
</br></br></br></div><div>As a demonstrated product leader, you will own product development from inception to launch, developing a deep understanding of each client&#x2019;s business and target customer.&#xA0; You should be an expert communicator and strategist who enjoys collaborating with client stakeholders and continuously building an environment of excellence, collaboration, and trust within the Whitespectre team(s).&#xA0; This role is a combination of hands-on execution and leadership/mentorship (so you should be comfortable with both!)&#xA0; You will work on exciting projects from both established companies and funded startups, and you will help shape Whitespectre&#x2019;s proprietary digital products. You will be joining a team of 70 diverse and smart people who work together across the globe and have been proudly &#x2018;remote-first&#x2019; for over 5 years. Together we bring joy, empathy, and determination to our work.&#xA0;<br><br><br>
</br></br></br></div><div><strong>What you&#x2019;ll do:</strong></div><ul>
<li>Align on key business goals and customer needs for each product initiative and provide strategic product direction</li>
<li>Partner with executive-level stakeholders and the development team to define, deliver, and advance the product roadmap.&#xA0;</li>
<li>Own product evolution from inception through launch and iteration.</li>
<li>Define and communicate detailed user stories, and be able to lead a team&#x2019;s grooming and sprint planning sessions. &#xA0;</li>
<li>Mentor other product team members</li>
<li>Collaborate with UI/UX designers and the development team to create engaging and dynamic user experiences.</li>
<li>Leverage analytics, surveys, competitive analysis, and user interviews to identify areas of opportunity or improvement.</li>
<li>Lead stakeholder meetings and communicate regularly with the Whitespectre executive team on progress and the client relationship.</li>
</ul><div><strong>Who you are:</strong></div><ul>
<li>
<strong>A natural leader </strong>who is a clear, effective, and engaging communicator &#x2013; someone who can build trust and alignment, even in tricky situations.</li>
<li>
<strong>A collaborative, creative problem</strong> <strong>solver</strong> who loves digging into complex challenges and values different perspectives.</li>
<li>
<strong>Intellectually curious and passionate</strong> about new products, emerging technologies, and new market opportunities.</li>
<li>
<strong>Seeking career growth</strong> <strong>and learning opportunities</strong> with a company that prioritizes your personal and professional development.</li>
<li>
<strong>User-centric with a strong eye for design and product marketing</strong>; someone who understands the importance of a company&#x2019;s brand and positioning to gain market share and customer loyalty.</li>
</ul><div><strong>Required skills/experience:</strong></div><ul>
<li>4+ years in a product management role, working closely with a development team.</li>
<li>Experience managing native mobile apps, both iOS and Android.</li>
<li>Excellent verbal communication, writing, and presentation skills, including the ability to develop strategy presentations and present to an executive leadership audience.</li>
<li>Data-driven with strong experience with analytics platforms and KPI tracking.&#xA0;</li>
<li>Experience with B2B SaaS ecommerce products is a significant plus.</li>
<li>Experience working within a US, UK, or Canada-based company or with clients in those countries.</li>
<li><strong>Must live outside of the US.</strong></li>
</ul>

Senior Product Manager

<div>At Sleeknote, we&#x2019;re looking for someone that will run tests that protect users and the company. Since you will be our first full-time QA position, you should be comfortable wearing multiple hats, from helping Support with an issue to testing a new feature to making sure other departments are ready for a feature release.&#xA0; You will also have a hand in defining how QA should work at Sleeknote.&#xA0;<br><br><br>
</br></br></br></div><div><br/></div><div><strong>Here are some things we&#x2019;re looking for:</strong></div><div><br/></div><ul>
<li>You understand that communication is the most significant responsibility of your job and the one you&#x2019;re least likely to get right unless you focus on it.&#xA0;</li>
<li>When you take on a task, whether it&#x2019;s huge and scary or tiny and boring, you&#x2019;re going to see it through to the best of your ability.</li>
<li>You have a vision for how QA should work, and working with others, take small steps each day to get there.</li>
</ul>

QA Lead

<div>
<strong>About the role:</strong><br><br><br><br>
</br></br></br></br></div><div>We&apos;re currently looking for a New Product Manager to build and scale a suite of brand new products. Before we go any further, here&apos;s a little background:<br><br><br><br>
</br></br></br></br></div><div>Mindmaven&apos;s core product is premier executive coaching, which we&#x2019;ve been building steadily over the past 10 years. Our current clients are top tier: CEOs of companies like Reddit, Thumbtack, and Roblox and partners at VC firms like Sequoia Capital, Benchmark Capital, and Andreesen Horowitz.&#xA0;</div><div><br/></div><div>We&apos;re now at the point where it&apos;s time to start building additional products and services on top of our core executive coach offering. The goal of this new work is to bring Mindmaven&#x2019;s methods to more people in more formats. We want to broaden our product offering, enabling us to reach a much wider audience.&#xA0;</div><div><br/></div><div>This is where we need your help. If we&#x2019;ve piqued your interest thus far, please read on...</div><div><br/></div><div><strong>Here&#x2019;s who we need:</strong></div><ul>
<li>An experienced business operator and builder: someone with a builder&#x2019;s mindset, who has built new products, businesses or operations within another business. Someone who thrives on building new things and taking them from zero to one. Someone with a consultant&#x2019;s mindset who also has the operational chops to move things from idea to product.</li>
<li>Entrepreneurial background: a self-driven problem solver, who excels at identifying new opportunities, prioritizing among options, and testing and building to see what works and what doesn&#x2019;t.</li>
<li>Someone who can partner closely with our CEO/founder to identify, test, and build new products and offerings. 7+ years experience at a minimum.</li>
<li>Startup or tech experience. It&#x2019;s likely that you&#x2019;ll have experience at a Silicon Valley-like tech startup and be familiar with the Silicon Valley ecosystem.</li>
</ul><div><br/></div><div><strong>What you&#x2019;ll be doing:</strong></div><ul>
<li>Creating, testing, building and subsequently deploying brand new products under the Mindmaven banner (eg, paid online classes, group coaching with extra curricular content, building software for lower cost / lower touch 1:1 coaching)</li>
<li>Making a real impact on peoples&#x2019; lives by scaling our abundant content through new products</li>
</ul><div><br/></div><div><strong>About working at Mindmaven:</strong></div><div>
<br>Still with us? That must mean the role sounds intriguing. By now, you may be wondering, &quot;What&apos;s it like to work at Mindmaven?&quot; And if you weren&apos;t before, you are now. We&apos;re glad you asked.</br></div><div>
<br>At Mindmaven, we&#x2019;re looking for authentic, relationship-driven leaders full of passion, ambition, and kindness. We&#x2019;d love for you to apply even if your experience doesn&apos;t precisely match the job description, because we also value those willing to learn and grow. Your experience, skills, and interests will help you stand out. We welcome people of diverse backgrounds and perspectives who want to make the world a better place and aren&#x2019;t afraid to challenge the status quo.</br></div><div><strong><br>At Mindmaven, we:</br></strong></div><ul>
<li>Are fundamental optimists (sometimes to a fault) who believe in the intrinsic good in others</li>
<li>Go to extraordinary lengths to distinguish ourselves through world-class work.</li>
<li>Prioritize quality over speed, and speed over scope.</li>
<li>Desire working with deeply kind, mission-driven people.</li>
<li>Strive to make the complex simple.</li>
<li>Seek the truth by putting data above opinions.</li>
<li>Assume good intent and give tactical feedback to help each other get better.</li>
<li>Hold no ego&#x2014;when our clients win, we all win.</li>
</ul><div><br/></div><div><strong>How to apply:</strong></div><div>
<br>Still with us? Great! Just respond to this listing and share why this role is perfect for you. Resumes are great (and important), but we want to hear why you believe Mindmaven is the right path for you. Please also include a link to your LinkedIn profile and portfolio. We look forward to meeting you!&#xA0;<br><br><br><br><br><br>
</br></br></br></br></br></br></br></div><div>
<br><br><br><br><br><br>
</br></br></br></br></br></br></div>

New Product Manager

<div>
<br>You would be joining our PM team working with a fast-growing &amp; fast-moving engineering organization. Our product today manages millions of dollars of invoices &amp; pays thousands of participants on both sides of the market. But, we have only scratched the surface in the space of products and experiences we could build, and need your help.</br></div><div>
<br>We&apos;re looking for a Senior Product Manager with either a strong Consumer UX focus or a strong Mathematical Analysis focus. You will not be building things with the hope that people need it, but rather filling the desperate needs of our users while innovating in ways they didn&apos;t even know they needed. You&apos;ll have to be adaptable, learn quickly, and have a deep interest in understanding our business, our users, and our product.</br></div><div>
<br>Beyond the basics, what will make you successful:</br></div><ul>
<li>Extreme Ownership: the buck stops with you, no matter what anyone else did or did not do. You&apos;re self-reliant, and can get things done in the chaos that is an early-stage startup scaling quickly.</li>
<li>Extreme Curiosity: you ask &quot;why&quot; 3-5 times in a row for the same problem, digging and digging and not being satisfied until you truly understand the root cause.</li>
<li>4+ years of PM experience, with some coming preferably from marketplace companies.</li>
<li>You&apos;ve shipped features in a small PM team, love both the strategy and the details.</li>
</ul><div><br/></div><div>English language speaking&#xA0;<br><br><br>Clipboard Health does not discriminate against race, color, religion, ancestry, national origin, sexual orientation, disability, medical condition, marital status, or registered domestic partner status in looking for potential hires. We believe in fair equal employment opportunities.</br></br></br></div>

<div>
<strong>The Opportunity:</strong><br><br>We are seeking a talented, resourceful Sales Representative, who will bring both experience and a roll-up-the-sleeves approach to sales. This is an opportunity to join a world-class team at a key moment for a proven product with huge potential.<br><br>This is a long-term, remote position, for a B2B lead generation platform. Impeccable English is a Must.<br> <br><strong><br>Day-to-Day Responsibilities:</br></strong>
</br></br></br></br></br></br></div><ul>
<li>Help the team prospect for new business opportunities</li>
<li>Agree and achieve growth and sales targets</li>
<li>Build and promote strong, long-lasting customer relationships</li>
<li>Identify emerging markets and market shifts, including new products and competition status</li>
<li>Collaborate with agency partners to execute on a go-to-market strategy</li>
<li>Work with marketing to ensure successful delivery of lead strategies</li>
<li>Document all activities and customer touch-points in the CRM</li>
</ul><div><br/></div><div><strong>Requirements: &#xA0;</strong></div><ul>
<li>3+ Years of B2B sales with a background in SaaS</li>
<li>IT literacy &#x2013; experience with supporting technologies (e.g Intercom, Hubspot)</li>
<li>Previous Outbound Sales experience and pipeline management</li>
<li>Research and account planning experience.</li>
<li>Strong Communication and Negotiation Skills&#xA0;</li>
<li>Build long-lasting client relationships</li>
<li>Strategize with the internal team on potential areas of campaign improvement and present that to the customer&#xA0;</li>
<li>Entrepreneurial mindset</li>
</ul><div><br/></div><div><strong>Essentials:</strong></div><ul>
<li>Ability to maintain sharp attention to detail</li>
<li>Excellent listening, negotiation and presentation abilities</li>
<li>Strong verbal and written communication skills</li>
<li>Impeccable English is a Must.&#xA0;</li>
</ul><div>
<br>We offer a fixed salary + commission on performance.</br></div>

Sales and Marketing

Sales Representative

<div>
<strong>&#x2757;&#xFE0F;&#x2757;&#xFE0F;&#x2757;&#xFE0F;**We will only consider applicants in the United States**&#x2757;&#xFE0F;&#x2757;&#xFE0F;&#x2757;&#xFE0F;<br/></strong><br>Agency360 is looking for a remote-based BDR / Account Manager that will serve a critical role helping to expand our revenue. This role will be part time to start and grow into full time. As a member of our small startup, with the help of our domain knowledge, you&#x2019;ll be expected to assist our Sales Manager with discovering, qualifying, and closing inbound leads. On the customer success side, you will wear a variety of hats spending time doing product demonstrations, answering support tickets, and assisting with our retention efforts. The position requires travel to the handful of trade shows we attend each year and a background check.&#xA0; &#xA0; &#xA0;</br></div><h1>Key Responsibilities:</h1><ul>
<li>(75%) Assisting the Sales Manager with the day-to-day sales processes, including: scheduling and completing demos, conducting discovery calls, and assisting with new customer purchasing processes (no cold calling required).</li>
<li>(25%) Assisting the Customer Support manager with the day-to-day operations, including: answering support tickets, tracking bugs, and improving customer retention.&#xA0;</li>
</ul><h1>Types of Activities You May Do:&#xA0;</h1><ul>
<li>Calling inbound signups/trials</li>
<li>Answering incoming sales calls and responding to email inquiries</li>
<li>Qualifying and understanding a prospect&#x2019;s needs</li>
<li>Scheduling, participating in and/or presenting online demos including the opening, closing, or product presentation</li>
<li>Providing formal quotes and requested follow up information after the demo</li>
<li>Consistently following up with prospects to successfully move them through the sales process</li>
<li>Documenting all sales activities in the company&#x2019;s Customer Relationship Management (CRM) system&#xA0;</li>
<li>Experimenting with customer acquisition tactics and challenging assumptions to identify ways to amplify and scale the sales process</li>
<li>Attending trade shows and conferences</li>
<li>Completing Request For Proposals (RFPs)</li>
<li>Assist with support by answering inbound phone calls and emails to help a customer with product or finance issues, qualify a prospect, check on customer satisfaction, schedule demos, and complete online training</li>
<li>Assist support with online training and onboarding for new customers getting started</li>
<li>Assist with billing activities including sending formal quotes, sending invoices, following up to late payments&#xA0;</li>
</ul><h1>&#xA0;Our Ideal Candidate Will Have:</h1><ul>
<li>2+ year of experience in SaaS customer support or in a junior sales role with a strong desire to learn and grow</li>
<li>Technically savvy with the ability to learn our CRM and other business tools</li>
<li>Ability to work with remote team members</li>
<li>Attention to Detail</li>
<li>Strong Written Communication</li>
<li>Desire to Master Your Skill</li>
<li>Passion for providing great customer service</li>
<li>Experience working in a unstructured and fast paced environment</li>
<li>Comfortable wearing many hats and jumping in where needed<br><br><br><br><br><br>
</br></br></br></br></br></br></li>
</ul><h1>How will you know if you are doing a good job?</h1><div>Your activities and insights increase the number of closed deals. Your interactions with the customer are positive. You&#x2019;re having fun and enjoying the rewards that come with being an integral part of a mission-driven team. &#xA0;</div><h1>Why Work for Us?&#xA0;</h1><div><strong>Serving a Greater Good</strong></div><div>Do you want to help your community and have a positive impact on your public safety heroes?&#xA0; At Agency360 we deliver next generation onboarding and evaluation software that helps local police officers, firefighters, EMTs, 911 dispatchers, jailers, and private security firms across the country.&#xA0; You will be helping your local department public safety employees!&#xA0;</div><div><br/></div><div><strong>Provide Immediate Value</strong></div><div>Do you like thinking of something in the morning and executing on it in the afternoon? At a small company you have the freedom to execute with limited bureaucracy and overhead. &#xA0;</div><div><br/></div><div><strong>Remote Work</strong></div><div>Agency360 is composed of individuals from all different backgrounds and locations across the country. We have flexible work hours and work locations to help you perform at your best and help deliver an exceptional experience to our customers.</div><div><br/></div><div><strong>Fun Family-Friendly Culture</strong></div><div>To celebrate a big win or accomplishment, you&#x2019;ll find us going out to eat, trying out an &#x201C;Escape Room&#x201D; or TopGolf, or having all-inclusive (spouse and children) outings and adventures. Corny jokes and funny ice breakers often kick off our meetings with laughter that we share with our customers.&#xA0; Don&#x2019;t be surprised to see a young child pop his/her head in during our team meeting video chats.&#xA0;</div><div><br/></div>

BDR / Account Manager (REMOTE/ US ONLY)

<div>
<a>TaxJar</a> is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 20,000 businesses.&#xA0;</div><div>
<br>We know sales tax isn&apos;t fun for anyone, so we&apos;re determined to ease the burden with an exceptional customer experience. To achieve this, we provide the same incredible quality of life for our team members as we do for our customers by creating a professional, unique, <a>award-winning</a> place to work. We have many different backgrounds and lifestyles, and everything we do is guided by our <strong>core values</strong>:</br></div><ul>
<li>We do the right thing for our customers</li>
<li>We&apos;re a team, built on trust</li>
<li>We&apos;re proud to be remote</li>
<li>We&apos;re in control of our own destiny<br><br>
</br></br></li>
</ul><div>
<a>We&#x2019;re a happy team</a> and we all really love what we do. We&#x2019;re fast-growing, fully-distributed, talented, and driven. We live all across the US, working from our homes, local libraries, co-working spaces, airstreams - pretty much anywhere we can and do accomplish great work.<br><br>
</br></br></div><div>We&apos;ve created a space where high-achievers can succeed, but are also safe to fail. We&apos;re profitable and focused on growing TaxJar sustainably, and we believe a diverse team can create better solutions for our customers.</div><div>
<br>Want to know more about the makeup of our team?</br></div><div><strong><br>TaxJar is a human-first company.&#xA0;</br></strong></div><div>
<br>People are accepted and free to be who they are.</br></div><div>
<br>We embrace that diversity, equity, inclusion and belonging are essential sources of creativity and innovation that bring a richness of thinking and experience to the work that is celebrated at TaxJar. Simply put, we care. We will always put people - our team and our customers - first, by supporting our people to do their best work building products our customers love.&#xA0;<br><br>
</br></br></br></div><div>Our formula is simple. We believe we have an elevated level of responsibility in everything we do. This means we empower our team to do the right thing for each other and for our customers, and we do the right thing, even when it&apos;s harder. We&#x2019;ve built a team based on trust, that endeavors to maximize our team members&#x2019; individual talents so our workplace creates a sense of meaning and belonging for everyone.</div><div>
<strong><br>Read our 2020 Diversity, Equity, Inclusion and Belonging report </br></strong><a><strong>here</strong></a><strong>.</strong>
</div><div><em><br>Please note that we are not able to sponsor any type of international visa at this time.</br></em></div><div><strong><br>We&#x2019;re looking for people who:</br></strong></div><ul>
<li>Are based in the US</li>
<li>Value working remotely</li>
<li>Excel at communication and collaboration</li>
<li>Highly value working with people they like and respect</li>
<li>Are open and accountable</li>
<li>Are confident with their skills and who love being part of a team (we&#x2019;re peers here, no egos please) but are also comfortable working asynchronously</li>
<li>Want to make a positive impact at TaxJar and who aren&#x2019;t afraid to fail</li>
</ul><div>
<br>Our current team of 150+ people is growing quickly, and we have an immediate opening for an experienced <strong>Partner Manager.</strong>
</br></div><div><strong><br>As a Partner Manager you will</br></strong></div><ul>
<li>Identify, assess, execute and manage potential partners within various eCommerce platforms such as Magento, Shopify, BigCommerce and Salesforce Commerce Cloud</li>
<li>Coordinate and lead teams of third party resources to develop new partner plans,&#xA0; perform analysis and establish new insights</li>
<li>Partner with multiple cross functional teams &#x2013; including sales, marketing, product, customer success&#xA0;</li>
<li>Delegate and prioritize tasks and responsibilities on behalf of the sales team to the development team when needed.</li>
<li>Stay abreast of TaxJar company priorities and embody culture to support and advise target companies during integration process</li>
<li>Experience communicating and acting as an advisor to senior leadership and partners</li>
<li>Interpersonal experience, team-oriented and proven experience building relationships</li>
<li>Collaborate directly with our partnership team to identify, streamline, and support all go-to-market initiatives to develop and execute a revenue generating partnership based off partner tier and scope we see for each integration partner</li>
<li>Lead partner marketing activities to meet quota attainment and strategic company objectives. Collaborate with sales to review sales metrics for partnership QBR&#x2019;s and tiering assessments</li>
<li>Manage and track spending, lead generation, and ROI for the partner activities and campaign performance</li>
<li>Identify industry events to drive partner development through messaging and brand awareness (user groups, associations, industry meet-ups)</li>
</ul><div><strong><br>Requirements:</br></strong></div><ul>
<li>3-5 years of relevant experience</li>
<li>Experience recruiting and managing partnerships with digital agencies, system integrators, developers and designers focused on eCommerce platforms&#xA0;</li>
<li>General understanding of integrations and comfortable working with various stakeholders</li>
<li>Worked with sales and marketing teams&#xA0;</li>
<li>Executed partner plans and delivered revenue results</li>
<li>Passion for building simple and intuitive solutions for complex problems in eCommerce &#xA0;</li>
<li>Analytical, creative, pays attention to detail and a great problem solver</li>
<li>Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations</li>
<li>Travel and participation in events and after-hours meetings with partners as required</li>
</ul><div><strong><br>Benefits</br></strong></div><ul>
<li>Excellent health, vision and dental benefits</li>
<li>Flexible vacation</li>
<li>Company holidays, plus mandatory Birthday holiday</li>
<li>12 weeks paid parental leave for all employees</li>
<li>4 hours volunteer time per month</li>
<li>Biannual all-company in person summits (paid for by us, of course!)</li>
<li>$250 Home office stipend</li>
<li>401k Plan</li>
<li>Equity in a profitable company</li>
<li>Monthly perks reimbursement to appreciate your teammates, Netflix, Amazon Prime, gym membership, home internet etc.)</li>
</ul><div>
<br>Please visit <a>www.TaxJar.com/jobs</a> for a full list of our amazing benefits for full-time employees, and to learn more about our values and how we work. <a>You can learn more about our hiring process here</a>.</br></div>

Partner Manager

<div><strong>Role Expectations:&#xA0;</strong></div><ul>
<li>Role reports to the Director of Marketing</li>
<li>Traffic campaigns to all our mobile app ad networks and DSPs&#xA0;</li>
<li>Conceptualize, Develop, and Execute user acquisition campaigns across FB, Google, DSPs, networks, and other paid channels for mobile apps</li>
<li>Research and Evaluate new user acquisition channels</li>
<li>Evaluate current channel performance and recommend long-term strategies</li>
<li>Overhaul existing ads systems and execute new ad campaigns</li>
<li>Use insights from marketing data, user data, and competitor analysis to propose product improvements that will help the company reach OKRs including retention, LTV, &amp; CPI goals</li>
<li>Monitor, Tweak and Cultivate new audiences for targeting&#xA0;</li>
<li>Generate progress reports, projections, and recommended improvements</li>
<li>Build weekly reports by country&#xA0;</li>
<li>Manage partnerships with external agencies and vendors&#xA0;</li>
<li>Work with creative agencies and contractors to build new video and banner ads&#xA0;</li>
<li>Demonstrate the ability to effectively manage and optimize acquisition budgets</li>
<li>Create new store descriptions for international markets for ASO purposes&#xA0;</li>
</ul><div><br/></div><div><strong>Preferred Qualifications:</strong></div><ul>
<li>Minimum 2+ years working in mobile app User Acquisition or Display ad trafficking&#xA0;</li>
<li>Entry-level photo and video editing skills</li>
<li>Experience building new creatives with Fiverr, Billo, and external platforms/agencies a plus&#xA0;</li>
<li>Data-oriented and pays close attention to detail</li>
<li>Technical background a plus</li>
<li>Fluency in Spanish, Portuguese, or German a plus, but not required</li>
<li>Experience with:</li>
<li>Android and IOS campaigns&#xA0;</li>
<li>Running mobile app user acquisition campaigns in International markets&#xA0;</li>
<li>MMPs such as Kochava, Appsflyer, Adjust, Singular, etc.&#xA0;</li>
<li>DSPs and ad networks&#xA0;</li>
<li>Facebook App Install Ads</li>
<li>Google Universal App Campaign&#xA0;</li>
</ul><div><br/></div><div><strong>Benefits:</strong></div><ul>
<li>Participation in the Company&apos;s Equity &amp; Token Plan</li>
<li>Work with highly curated high caliber people</li>
<li>Celebrate Employee personal milestones</li>
<li>Remote Team Building Activities Every 6-8 weeks</li>
<li>Virtual Happy Hours &amp; Team Events</li>
<li>Bonus.ly - We use Bonus.ly as a way to recognize and reward employees for their hard work + commitment&#xA0;</li>
<li>Bi-Weekly Virtual Yoga + Meditation Classes</li>
<li>We follow the &#x201C;12 pm to 1 pm CST Break&#x201D; - no meetings during this time to encourage team members to take a break in their workday!</li>
</ul>

Marketing & Product Coordinator

<div>
<strong><br>Overview<br/></br></strong><br>
</br></div><div>ReCharge is looking for a Lead Web Developer to join our Marketing Team as we evolve our brand, and turn our website into a powerful acquisition channel. We need a developer who has led the execution of beautiful and functional web experiences with great design, engaging transitions, seamless interactions and clean code. This role will report to the Creative Director and work closely with the rest of the Creative Team, Marketing Operations, and Digital Acquisition to define and build experiences that communicate and convert. The ideal candidate must be able to build a website from the ground up using advanced programming concepts while adhering to the latest trends in web technologies.</div><div>
<strong><br>What You&#x2019;ll Do<br/></br></strong><br>
</br></div><ul>
<li>Live by and champion our values: #day-one, #ownership, #empathy, #humility.</li>
<li>Write and maintain clean iterative and reusable front-end code as we redesign and scale the site.</li>
<li>Assist in creating a site roadmap, from big picture strategy to actively triaging and fixing bugs</li>
<li>Constantly review and evaluate the usability of the site and provide guidance on best practices.</li>
<li>Provide forward thinking technical insight that minimizes downtime and errors.</li>
<li>Lead and mentor junior developers</li>
<li>Participate in design reviews and guide designers to ensure the technical feasibility of their concepts, as well as contribute to creative innovation</li>
<li>Create mobile first, responsive, scalable, flexible, accessible, and interactive digital experiences</li>
</ul><div>
<strong><br>What You&#x2019;ll Bring<br/></br></strong><br>
</br></div><ul>
<li>Typically, 5+ years of relevant development experience, ideally in high-growth environments</li>
<li>In-depth understanding of the entire web development process (requirements, design, development, QA, deployment, and maintenance)</li>
<li>Experience with Wordpress, WPEngine or similar CMS</li>
<li>Expertise in writing front end code using JavaScript, HTML5, CSS3, and other related UI technologies a must</li>
<li>Strong examples that demonstrates your skills and experience</li>
<li>Experience building reusable code, libraries and component-based development</li>
<li>Understanding of SVG, web components, CSS/SVG animations, etc.</li>
<li>Strong understanding of SEO optimization</li>
<li>Working knowledge of collaborative integrative design tools such as Figma a plus</li>
<li>Bachelor&apos;s Degree in Computer Science or equivalent related experience</li>
</ul>

Lead Web Developer

<p>Our 30+ strong in-house, all-remote engineering team is responsible for developing new features, and otherwise improving and maintaining the Leadfeeder product.</p><br /><p>We are organised in feature-oriented, cross-functional squads. Each squad is responsible for specific features of the product, and works tightly together with high autonomy. Depending on the product area, squads are composed of Backend and Frontend Engineers, Designers, and are always paired with a Product Manager. We believe in listening to everyone's ideas and feedback &ndash; no matter what your role is, you get to have a say in the product and technical decisions of your squad.</p><br /><p><strong>About this job</strong></p><br /><p>Ruby on Rails developers at Leadfeeder work mainly on our backends: building APIs, background data processing flows, and integrations. Being a very data-intensive application, much of the work on the Leadfeeder backend involves optimising and effectively using various databases &ndash; Cassandra, AWS RDS &amp; Aurora, Elasticsearch and Redis, to name a few.</p><br /><p>Our backend, we run multiple small-to-medium-sized Ruby on Rails apps and use serverless components (AWS Lambda, API Gateway, Kinesis) on the side. We pride ourselves on keeping apps working smoothly, and the codebase tidy and well-tested. We dedicate time for upgrades, refactoring and improvements in the developer experience.</p><br /><p>For people with skills and interest, we offer possibilities to work on our Ember.js frontend too, enabling people to grow to a fullstack role. Equally, there are opportunities to learn and be involved in infrastructure, DevOps and serverless development.</p><br /><p><strong>Responsibilities</strong></p><br /><ul><br /><li>Developing new features together with your squad</li><br /><li>Build internal and public APIs</li><br /><li>Build, benchmark and optimise our core backend components</li><br /><li>Helping operate our production environments on AWS</li><br /><li>Providing code reviews to your peers</li><br /></ul><br /><p><strong>Essentials skills and expertise:</strong></p><br /><ul><br /><li>4+ years work experience writing maintainable and well-tested Ruby on Rails apps</li><br /><li>Good teamwork and communication skills</li><br /><li>Capability to work remotely</li><br /><li>We expect minimum four hours of overlap with central European working hours</li><br /><li>Knowledge of database technologies</li><br /><li>Skills and the right mentality for test automation</li><br /></ul><br /><p><strong>Preferred experience:</strong></p><br /><ul><br /><li>Experience working with various APIs</li><br /><li>DevOps, AWS, Terraform, Docker, Kubernetes</li><br /><li>Serverless computing, AWS stack in particular</li><br /><li>Web Analytics</li><br /></ul><br /><p><strong>Benefits</strong></p><br /><ul><br /><li>Get to work in a talented, remote-first international team</li><br /><li>Chance to make an impact on a global product</li><br /><li>Actual work-life balance with healthy 40-hour work weeks</li><br /><li>Flexible work time</li><br /><li>Biannual company retreats</li><br /><li>Competitive salary</li><br /><li>Friendly and encouraging work environment</li><br /></ul><br /><p><strong>Our hiring process:</strong></p><br /><p>After we've received and reviewed your application, there are a number of stages in our process.</p><br /><ol><br /><li>Initial video call. You'll get to learn more about the role and our company, and we'll learn how you communicate and what are you looking for in the job.</li><br /><li>Technical interview. Qualified candidates proceed to our technical interview, where we ask more in-depth technical questions.</li><br /><li>Home assignment. We'll test your coding skills in building a small application. You can do this at home on your own time. The assignments usually take about 4-6 hours to complete.</li><br /><li>Assignment review and skills interview. After our team has reviewed your assignment, we invite you to the next interview. We'll provide feedback and ask questions about your code. This interview also includes some pair-programming, where we do some improvements or additional features to your project.</li><br /><li>Culture interview. The final step before decisions. Great cultural fit is highly important in our remote team. We also want to give you as much as possible information on how it is to work at Leadfeeder and what our culture is like.</li><br /></ol><br /><p>All interviews are done remotely over video calls, but of course, if you happen to be in the same city with some of our team members we're happy to organize a meeting on site.</p>

ruby-on-rails

ruby

amazon-web-services

javascript

Senior Ruby on Rails Software Engineer

<p><strong>Ideal candidate for this role:</strong>&nbsp;</p><br /><ul><br /><li>At least 2 years of professional experience as a Software Engineer, writing code for native applications</li><br /><li>Required experience building <strong>React based apps &amp; ES6</strong></li><br /><li>Required experience building server side apps <strong>based on NodeJS</strong></li><br /><li>Good experience building large single page frontend apps</li><br /><li>Comfortable designing and implementing both internal and customer-facing API&rsquo;s</li><br /><li>Good grip on functional programming design patterns</li><br /><li>Good grip on TDD, and writing elegant test cases</li><br /><li>Experience using/building JS based tooling such as webpack, babel &amp; npm</li><br /><li>Preferable experience using JS based languages/type systems such as TypeScript/FlowType/Elm/ReasonML</li><br /><li>Excellent communication skills (English&nbsp; verbal and written</li><br /></ul><br /><p>Given that GitStart is a fully remote company and has been remote first from day one, prior experience working remotely would be a bonus. We also expect candidates to be comfortable communicating with and working with individuals from diverse cultural backgrounds and geographies.</p>

reactjs

node.js

typescript

graphql

react-redux

Full Stack JavaScript Developer

Paubox provides secure communication for modern healthcare. Right out of the box.<br /><br />We are a fast growing B2B startup based in San Francisco, ranking #320 on the Inc. 5000 list of fastest growing privately owned companies. Our core solutions are HIPAA compliant, HITRUST CSF certified, and rated best in class by&nbsp;<a href="http://g2.com/" rel="nofollow">G2.com</a>. Our mission is to provide market leadership in the HIPAA compliant email space.<br /><br />We are currently looking for a Senior UI/UX Engineer to architect and design a flexible and intuitive user interface for Paubox. The ideal candidate is someone who has a passion and commitment to quality software and is driven to build a successful and easy to use products.<br /><br />This position is 100% remote but will need some time overlap with EST/PST. Must be located in the US and be a US citizen or Green Card holder.<br /><br /><br /><p><strong>Responsibilities</strong></p><br /><ul><br /><li>Actively driving and shaping the UI/UX of our SaaS platform in a lean and result-oriented way.</li><br /><li>Ensure the technical feasibility of UI/UX designs and develop new user-facing features.</li><br /><li>Participate in development life cycle activities including design, coding, testing and release for our proprietary platform.</li><br /><li>Ensure solutions are smartly scalable and maintainable well beyond initial development and release.</li><br /></ul><br /><br /><br /><p><strong>Requirements</strong></p><br /><ul><br /><li>Proven UI/UX development experience with a strong portfolio and 5+ years&rsquo; experience in a similar role</li><br /><li>Demonstrated ability to create browser compatible applications capable of supporting Chrome, Edge, Safari, Firefox and mobile equivalents, and understands how to address cross-browser compatibility issues</li><br /><li>Demonstrated ability to spec, wireframe, and mock intuitive and functional UIs</li><br /><li>Experience with web applications and in-depth knowledge of HTML5, JavaScript, CSS (including responsive styling), AJAX and JSON</li><br /><li>Experience with vanilla JavaScript development, including the latest ES6 &amp; ES7 features</li><br /><li>Good understanding of asynchronous request handling</li><br /><li>Great interpersonal communication skills with ability to work with other members in a team</li><br /><li>A &ldquo;roll up your sleeves and dive in&rdquo; attitude, and willing to learn and help out wherever needed</li><br /><li>Fluent communication skills in English</li><br /></ul><br /><br /><br /><p><strong>Pluses</strong></p><br /><ul><br /><li>Experience with RESTful API architectures</li><br /><li>Ruby on ails experience</li><br /><li>React experience</li><br /></ul><br /><br /><br /><p><strong>Our Current Stack</strong></p><br /><ul><br /><li>Ruby on Rails</li><br /><li>React</li><br /><li>MySQL</li><br /><li>PostgreSQL</li><br /><li>Git/Github</li><br /><li>Ubuntu</li><br /><li>Nginx</li><br /></ul><br /><br /><br /><p><strong>Why work at Paubox?</strong></p><br /><ul><br /><li>We have a strong identity and culture that is Hardworking, Honest, Focused, and Fun.</li><br /><li>Health care benefits, including dental and vision.</li><br /><li>401(k) savings plan.</li><br /><li>Combined 28 days of paid time-off, in addition to holidays.</li><br /><li>Stock options as an early employee.</li><br /><li>Apple work laptop provided.</li><br /><li>$500/quarter stipend for professional development.</li><br /><li>Opportunity to grow within the company as Paubox continues to grow.</li><br /></ul>

html

ajax

json

Senior UI/UX Engineer Screening Criteria

<p><strong>Senior Data Engineer</strong></p><br /><p><em><span>100% Remote (U.S. based only)</span></em></p><br /><p><strong>A Little Bit About StyleSeat:</strong></p><br /><p><span>As a Senior Data Engineer at StyleSeat, you will have a rare opportunity to join a startup empowering small business owners across the country to be more successful doing what they love. O</span><span>ur mission is to help people look and feel their best. We are on the path to achieving this mission by being the go-to marketplace for consumers to discover, book, and pay for beauty and grooming services (hair stylists, colorists, nail artists, estheticians, barbers, etc). We are also the premier solution for all independent professionals in the industry to run and grow their business. We have powered over 120 million appointments booked and</span><strong> $10B in revenue for small businesses </strong><span>and are on the path to much more.</span></p><br /><p><strong>In Your New Role:</strong></p><br /><p><span>As a Senior Data Engineer you will </span><span>join an impactful, multi-functional team of data scientists, data analysts, data engineers, and backend engineers who are dedicated to creating a data-driven culture.&nbsp; A team where everyone is active in defining the product and development process. As a result, you will know where your initiative and drive can best make a difference and be recognized.&nbsp; You'll know the internal and external customers with whom we are working, and the needs of each one.&nbsp; The Senior Data Engineer will utilize their experience and create appropriate solutions and tools to solve complex data engineering problems.&nbsp; </span><span>StyleSeat is a rapidly scaling company making this the best environment to take on ownership of your role, as well as learn how to grow with a company.</span></p><br /><p><span>Our engineering team consists of developers from a wide array of backgrounds. Our team is a tight-knit, friendly group of engineers, who are dedicated to learning from each other. Team members regularly contribute to, and optimize our engineering best-practices and processes. Our team wants to make software engineering fun, easy, and fulfilling, so we've come up with a set of values that we apply to our software every day: Flexible, Consistent, Predictable, Efficient, and Pragmatic.</span></p><br /><p><strong>What You&rsquo;ll Do:</strong></p><br /><ul><br /><li><span>Contribute to StyleSeat's Data &amp; Infrastructure Projects</span></li><br /><li><span>Demonstrate an interest in Big Data Technologies</span></li><br /><li><span>Develop and further develop Big Data processing pipelines for data sources containing structured and unstructured data</span></li><br /><li><span>Monitor and optimize key infrastructure components such as Databases, EC2 Clusters, Containers and other aspects of the stack</span></li><br /><li><span>Help promote best practices for Big Data development at StyleSeat</span></li><br /><li><span>Act as a bridge between the Data Engineering team and the wider Engineering organization</span></li><br /><li><span>Work closely with our Data Analytics and Data Science teams</span></li><br /><li><span>Work in an Agile manner with business users, data analysts and data scientists to understand and discover the potential business value of new and existing Data Sets and help put those discoveries into production</span></li><br /><li><span>Analyze requirements and architecture specifications to create detailed design</span></li><br /><li><span>Research areas of interest to the team and help facilitate solutions</span></li><br /></ul><br /><p><strong>What You Can Bring to the Table:</strong></p><br /><p><span>You&rsquo;ve had experience at a bigger startup where you&rsquo;ve worked with big data architecture, and you were there while they scaled and can bring that experience to help us scale. You have a &ldquo;can-do&rdquo; attitude and you see your cross-functional work as equally important as the work within your immediate team. You&rsquo;re not afraid to challenge the status quo and suggest alternate architecture, and you actively encourage others to do so in a professional, tactful, and engaging manner. While you own everything you do, you also keep the bigger picture in mind</span></p><br /><ul><br /><li><span>5+ years as a Backend Software Engineer or as a Data Engineer </span><strong>(Python Required)</strong></li><br /><ul><br /><li><span>2+ years of experience with AWS Data Infrastructure, including RDS, RedShift &amp; S3</span></li><br /><li><span>2+ years building data pipelines in a high-ingestion environment with various forms of data infrastructure technologies</span></li><br /></ul><br /><li><span>Experience designing, developing, and owning ETL pipelines that deliver data with measurable quality under a pre-defined SLA</span></li><br /><li><span>Proficiency with Python, SQL and other scripting languages</span></li><br /><li><span>Experience using SQL daily to scale and optimize schemas, and performance-tune ETL pipelines</span></li><br /><li><span>An ability to identify and resolve pipeline issues, and discover opportunities for improvement in complex designs or coding schemes</span></li><br /><li><span>Experience monitoring existing metrics, analyzing data, and partnering with other internal teams to solve difficult problems creating a better customer experience&nbsp;</span></li><br /></ul><br /><p><strong>Nice-to-haves:</strong></p><br /><ul><br /><li><span>Experience with data streaming technologies e.g. Spark, Storm, Flink</span></li><br /><li><span>Experience with message queue systems e.g. Kafka, Kinesis</span></li><br /><li><span>Experience with any of the following message / file formats: Parquet, Avro, Protocol Buffer</span></li><br /><li><span>Experience with Redis, Cassandra, MongoDB or similar NoSQL databases</span></li><br /></ul>

python

spark-streaming

apache-kafka

Senior Data Engineer

<p><span><span><span><span><span><span><em>This position is fully remote (work from home).</em></span></span></span><br><br><b><span><span><span>Summary:</span></span></span></b></span></span></span></p><p><span><span><span><span><span><span><span>Lull is disrupting the e-commerce industry as a top rated D2C mattress and bedding company, </span></span></span><span><span><span>and</span></span></span><span><span><span> industry leader in digital marketing optimization, predictive modeling, and analytics. </span></span></span></span></span></span></span><span><span><span><span><span><span>We are looking for a Senior Data Engineer who is eager to lead Lull's data engineering initiatives. Lull's data engineering team powers the analytics, reporting, and predictive modeling engine that provides insights for the entire company. We have ambitious plans to use our advanced models and analytics for new products and new ventures.&nbsp;We need you to lead the data engineering initiatives that are the foundation for these plans.&nbsp;You <b>must have </b>an interest in the business applications of your work, as you will be partnering closely with internal business units to execute high impact data projects. Your curiosity and breadth of technological expertise allow you to understand how the pieces of our architecture fit together. You thrive when given responsibility and autonomy, and you can execute a data engineering project from conception to production.</span></span></span></span></span></span><br><br><span><span><span><b><span><span><span>Available Locations:&nbsp;</span></span></span></b><span><span><span><strong>Remote -&nbsp;</strong></span></span></span><span><span><span>While our headquarters are in Santa Barbara, California, you can telecommute from anywhere in the U.S.</span></span></span></span></span></span></p><p><span><span><span><b><span><span><span>Responsibilities:</span></span></span></b></span></span></span></p><ul><li><span><span><span><span><span><span>Owning all Analytics Data Infrastructure</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Monitoring daily ELT processes</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Continuously evolving Lull's data engineering architecture</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Building and Maintaining:</span></span></span></span></span></span><ul><li><span><span><span><span><span><span>API data extraction integrations with ad platforms</span></span></span></span></span></span></li><li><span><span><span><span><span><span>ELT for reporting, analytics, and machine learning</span></span></span></span></span></span></li></ul></li><li><span><span><span><span><span><span>Growing and training our data engineering team</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Creating lean development processes and standards</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Training analysts on our analytics database for the purpose of self-serve SQL</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Liaising with backend software engineers</span></span></span></span></span></span></li></ul><ul><li><span><span><span><span><span><span>70% of time spent building, coding and executing</span></span></span></span></span></span></li><li><span><span><span><span><span><span>30% of time spent managing and training</span></span></span></span></span></span></li></ul><p>Note: You will&nbsp;<strong>not&nbsp;</strong>be training or designing machine learning models.</p><p><span><span><span><b><span><span><span>Technologies you will use:</span></span></span></b></span></span></span></p><ul><li><span><span><span><span><span><span>AWS: Redshift, S3, DMS, Spectrum, EC2, Lambda, DynamoDB, Cloudwatch, more</span></span></span></span></span></span></li><li><span><span><span><span><span><span>DBT (data build tool - fishtown analytics)</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Kubernetes</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Python (Pandas, Jinja)</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Heap Analytics (extraction)</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Ad Tech APIs: Facebook, Pinterest, Snapchat, etc</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Git/GitHub</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Apache Spark</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Jira</span></span></span></span></span></span></li></ul><p><span><span><span><b><span><span><span>Minimum Requirements:&nbsp;</span></span></span></b></span></span></span></p><ul><li><span><span><span><span><span><span>2-5 years' experience in data engineering &amp; ELT</span></span></span></span></span></span></li><li><span>Expert in using cloud technologies to build data pipelines</span></li><li><span><span><span><span><span><span>Strong interest in the business applications of your work</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Thrives when given autonomy and independence</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Management, mentorship, or leadership experience</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Methodical troubleshooter and QA</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Organizational and project management skills&nbsp;</span></span></span></span></span></span></li><li><span><span><span><span><span><span>PostgreSQL (Redshift) or equivalent</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Power user of AWS or equivalent</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Experience with data extraction from APIs</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Python</span></span></span></span></span></span></li><li><span><span><span><span><span><span>CLI</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Git/GitHub</span></span></span></span></span></span></li></ul><p><span><span><span><b><span><span><span>A Strong Candidate has experience in/with:</span></span></span></b></span></span></span></p><ul><li><span><span><span><span><span><span>Direct to Consumer/E-commerce industry</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Hiring and growing a team</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Multi-touch marketing attribution</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Event stream architecture: Snowplow, Kinesis</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Website Analytics</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Machine learning infrastructure</span></span></span></span></span></span></li></ul><p><span><span><span><b><span><span><span>Reasons to Love Lull:</span></span></span></b></span></span></span></p><ul><li><span><span><span><span><span><span><span><span>Healthy work life balance - Our people are highly engaged and passionate about their work. We highly value work/life; we live in paradise</span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>We promote professional development through in-house training, conferences, online courses, and hands-on experience</span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>Incredible Team - We surround ourselves with talented, professional and friendly team members</span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>Generous vacation - We love our work, but we recognize that it is just as important to get away and we encourage you to take the time you need.</span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>Benefits - We have generous benefits</span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>A team dedicated to serving their community</span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>A free mattress after 90 days - you'll love it</span></span></span></span></span></span></span></span></li></ul><p><span><span><span><b><span><span><span>Our Values:</span></span></span></b></span></span></span></p><ul><li><span><span><span><span><span><span><span>Our customers are the priority</span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Data drives our decisions </span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>We are results focused</span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>We strive for constant improvement </span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>We communicate openly and honestly</span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>We practice humility</span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Everyone adds value </span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>We&nbsp;assume&nbsp;ownership and accountability</span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>We work to live</span></span></span></span></span></span></span></li></ul><p><strong><span><span><span><span><span><span>Please address your cover letter to Tyler, Sr. Data Science Manager, and let us know how many pillows you sleep with.</span></span></span></span></span></span></strong></p>

Remote jobs

Start working and hiring remotely and join the future of remote work

Do you want to access talent everywhere, or just in specific markets? If the answer is everywhere, look no further and let Remotebond help you with your remote job / career.

Latest Topics

Welcome to the Remotebond Remote Work Community Forum!

What is the biggest reason you are looking for a remote job

Software Development Jobs

Always be notified of remote jobs

Customer Support Jobs

Sales & Marketing Jobs

Design Jobs

Non Tech Jobs